Northern Bay College

Short version: XUNO is picking up a personal Microsoft account saved in your browser. Sign the personal account out at office.com and XUNO will offer your E...

Short version: every student's login details are on the Student Master Password spreadsheet, bookmarked in your web browser. All staff have access. Fi...

Short version: most classroom display problems are power, input or a Vivi that needs a quick restart. Two minutes of checks below saves a day of waiting. ...

To onboard a new staff member, please complete the attached form and send the completed form back to the NBC IT Helpdesk either via the portal or by emailin...

The team are aware of an issue where Adobe Reader freezes and then crashes when opening a scanned PDF document. We have found a solution which will allow yo...

Short version: students can't sign in to the device itself with a personal Gmail, but once they're signed in with their school account they can open...

Short version: if it's not a computer or software issue, consumables like clickers, styluses and padlocks are ordered through COS Stationary via your ca...

Short version: report the damage with a ticket, and we take it from there. A repair report is generated, the charge is handled by Central Admin, and the rep...

Short version: always send jobs to support@nbc.vic.edu.au. That lands them on the helpdesk where the whole team can see them, instead of in one technician&#...

Short version: students sign in to the school Wi-Fi with their eduPASS account, and the eduPASS password is meant to match what's on the Student Master ...